How LifeLoom works
A friendly phone call. A Living Memoir. Kept by your family.
There is no app to install and no new technology for your loved one to learn. They just answer the phone at a time you choose with them - and we take it from there.
What is a Living Memoir?
A Living Memoir is a person’s life story, captured through a series of gentle phone calls and woven into two keepsakes: a printed heirloom book your family can hold, and a digital memoir online that keeps growing as new stories are added. Unlike a one-off recording or a written questionnaire, it asks nothing of the storyteller but a phone call - and it keeps living, kept by your family for as long as you keep it.
Why a phone call can finally become a memoir
Capturing a life used to mean hiring a personal biographer, or hoping someone would sit down with a recorder and the right questions - so most of the time, it never happened. AI changes that. It gives your loved one the undivided attention of a dedicated biographer - patient, genuinely curious, there for every call - drawing out the moments, remembering every thread, and gently asking what comes next, until a whole life is woven into chapters. The kind of attention once reserved for the few, now within reach for any family.
No apps. No screens. Just a friendly phone call.
Your loved one doesn’t need to learn anything new. They just answer the phone and talk - the way they always have.
Tell us about them
Share key life events, family relationships, and what makes them special. Takes less than 10 minutes.
We call and listen
A warm, patient call at the scheduled time. We mention family by name, ask permission, and truly listen.
Stories come to life
Every call surfaces new stories in their voice. Over time they build, chapter by chapter, into the heirloom book your family will keep.
Like talking to a friend who’s genuinely interested in your life.
Here’s what a conversation with Arthur, 84, sounded like.
LifeLoom
Arthur, your daughter Sarah mentioned you spent time in Lebanon in the early 1980s. That must have been quite a chapter in your life.
Arthur
Oh, Lebanon. Yes. We were based near Naqoura, down south. The Mediterranean was right there - blue as anything. But you’d walk two hundred metres inland and it was all checkpoints and olive groves. Beautiful and frightening at the same time.
LifeLoom
What did it look like - that contrast between the coast and inland?
Arthur
The hills were terraced - old stone walls, olive trees hundreds of years old. And then you’d see a building that was just… gone. A shell of a place. But the people, they’d still be hanging washing out front. I remember Ahmed, our translator - wonderful man. I went to his daughter’s wedding in 2003, you know. Still have the photo somewhere.
It remembers - the way someone who truly knows them would
The guide doesn’t start over each call. It remembers what was shared last time, and it knows the people who matter - by name. It might ask how your mum’s sister in Adelaide is keeping, or pick up the thread of the story she started last week. Each conversation builds on the one before, so the memoir deepens call after call - the personal attention of a biographer who’s known the family for years.
We don’t just capture highlights. We capture a life.
Every conversation explores six dimensions - so the memoir has the depth and richness it deserves.
Chronological
The arc of their life - childhood, milestones, turning points.
“Tell me about growing up in the 1950s.”
Relational
The people who shaped them - family, friends, mentors, rivals.
“Who was the most important person in your twenties?”
Geographic
The places that defined them - homes, journeys, landscapes.
“What did the neighbourhood look like when you first moved in?”
Thematic
The threads that run through their life - work, passions, beliefs.
“What did you love most about your work?”
Inner Life
What they felt, feared, hoped for, and dreamed about.
“What were you most proud of? What kept you up at night?”
Legacy
What they want remembered - wisdom, values, messages to the future.
“What do you want your grandchildren to know about you?”
Questions families ask
- Is it a real person who calls, or AI?
- It's AI - and we're glad to say so. A gentle LifeLoom guide calls your loved one, listens, and asks caring questions - remembering what was shared last time and the people who matter by name, following the thread call after call. It's not a person, and it's not a chatbot anyone has to operate; your loved one just answers the phone and talks. AI is what makes this possible - the patient attention that turns ordinary phone calls into chapters worth keeping. The stories are theirs; the book and the digital memoir are your family's to keep.
- Does my parent need to learn an app?
- No. There is no app to install, no screen to navigate, no login. We call them on the phone at a time you choose with them, and they talk the way they always have. The technical setup is on your end - usually under ten minutes - not theirs.
- How does the call know what to ask?
- When you set up the storyteller profile, you share a short outline of their life - where they grew up, who matters to them, what they care about. The call uses that to ask informed, specific questions and to follow the thread when something interesting comes up. Each call remembers what was said in the last one, so the conversation keeps building.
- How long until we see something?
- Chapter Zero - their first written chapter - arrives after just two or three calls. You can read it, share it with family, and decide together where the storyteller wants to go next. Every following call adds depth to the heirloom book and the digital memoir.
- What if my parent does not want to talk about something?
- We give every storyteller a way out. Verbal consent at the start of every call, a clear "stop" rule, and patience with long pauses. The storyteller is always in charge of what gets recorded and what gets kept.
- What do we actually end up with?
- Two things kept by your family: a printed heirloom book - hardcover, cream archival stock, Lora serif typography - and a digital memoir online that the whole family can read, listen to highlights from, and add photos to. The book is for the shelf; the digital memoir keeps growing for as long as you keep it.
Join the closed beta.
LifeLoom is in closed beta with a small, careful cohort. We welcome new families in as we’re ready - not on a clock.
Leave your details and we’ll be in touch when a spot opens up. We’ll share the package price and timing when we welcome you in.